IT services and support
Not every problem needs custom software. We provide general IT support and project work: getting accounts, devices, networks and email into good order and keeping them that way.
Our focus on security is practical. Multi-factor authentication, sensible permissions, patching and backups prevent most of the avoidable trouble.
What we do
The work in this area.
- Managed IT and support
- Help with everyday questions, requests and problems, with the agreed arrangements written down.
- Networking
- Office networks, Wi-Fi, VPN and firewall setup and troubleshooting.
- Security hygiene
- Multi-factor authentication, password manager rollout, device encryption, least-privilege access and staff guidance.
- Migrations
- Email and file storage moves, for example to Microsoft 365 or Google Workspace, and moves between servers or providers.
- Backup and continuity
- Knowing what is backed up, where, and how fast you could recover if something failed.
Typical engagements
Examples of how people ask for this.
- An IT health check for a small office, with a prioritised list of fixes
- Moving email and files to a new platform with minimal disruption
- Setting up a secure remote-work arrangement
- Ongoing support for a team without an in-house IT person
How it works
From first call to handover.
Step 1
Review
A walk through accounts, devices, network and backups to see what exists today.
Step 2
Prioritise
A short written list of what to fix, ordered by risk and effort.
Step 3
Fix and migrate
Changes made in planned windows, with notice to the people affected.
Step 4
Support
Ongoing help, and a record of what was changed and why.
Tech
What we usually use.
Microsoft 365, Google Workspace, Single sign-on (Entra ID, Google), WireGuard and OpenVPN, Firewalls and routers, Linux and Windows.
If your environment already runs on something else, we will tell you what we can support.
Contact
Talk to us about it services and support.
A short message is enough. Describe the situation and what you would like to happen.
Other services